Returns + Exchanges

 

Returns

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

  • Please email info@francoisduperval.com to request exchange.
  • Mail your returned item to: FRANCOIS DUPERVAL, 62 Hamilton Street, 2nd Flor, East Orange, NJ 07017
  •  Include in your package a signed letter stating the reason for your return and the original packaging slip/receipt. 

 

Exchanges

Merchandise that has been worn, used, or altered will not be accepted for exchange. If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.